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Course Name: Diploma in Food & Beverage Management
Course Short Name: Food & Beverage Management
Course Code:: ARJ0173
Course Type: Diploma
Duration: 1 Year
Eligibility: 10th/12th
Total Subjects: 5


Core Modules: Food & Beverage Service

 

This module focuses on guest interaction, service standards, and front-of-house administration.

 

1. Restaurant Operations and Service Techniques

 

Restaurant Organization: Study of the F&B organization chart, the Brigade de Cuisine and Brigade de Service systems, and staff roles (head waiter, sommelier, bartender).

Service Standards: Mastering different service styles (e.g., American, French, Russian, Gueridon/Flambé service), carrying techniques, and tray handling.

Equipment: Identification and appropriate use of crockery, cutlery, glassware, linen, and specialized service equipment.

Menu Knowledge: Understanding menu planning, design, layout, and common menu terminology.

 

2. Beverage Management and Bar Operations

 

Non-Alcoholic Beverages: Detailed knowledge of tea, coffee (brewing methods, types), and specialty drinks.

Alcoholic Beverages: Classification, production methods, and serving temperatures for Wines, Spirits (e.g., whiskey, vodka, gin), and Beer.

Bar Management: Introduction to bar layout, bar inventory control, and basic cocktail preparation (mixology fundamentals).

Responsible Service: Understanding local laws, responsible alcohol service guidelines, and handling intoxicated guests.


 

 Supporting Modules: Food Production Fundamentals

 

While the focus is on management, a basic understanding of kitchen operations is essential for control and quality.

 

3. Basic Culinary Arts and Hygiene

 

Kitchen Safety and Hygiene: Emphasis on HACCP (Hazard Analysis Critical Control Point) principles, food handling safety, sanitation standards, and personal hygiene.

Food Commodities: Basic knowledge of meat, poultry, fish, vegetables, and dairy, focusing on quality identification, storage, and handling to minimize wastage.

Basic Cookery: Introduction to the five Mother Sauces, basic stock preparation, and core cooking methods (e.g., roasting, poaching, sautéing).

Patisserie Basics: Understanding simple doughs, pastries, and desserts for operational oversight.


 

Management and Administration

 

This is the core differentiator, focusing on the financial and logistical control of the F&B enterprise.

 

4. F&B Control and Costing

 

F&B Cost Control: Understanding the difference between fixed and variable costs. Calculating Food Cost Percentage and Beverage Cost Percentage.

Purchasing and Receiving: Procedures for raising purchase requisitions, supplier selection, receiving goods, and quality checks.

Storage and Inventory: Techniques for proper dry storage, refrigeration, and frozen storage. Inventory valuation methods (e.g., FIFO - First-In, First-Out).

Yield Testing: Basic calculation of true food cost by conducting yield tests on raw ingredients.

 

5. F&B Administration and Marketing

 

Service Planning: Forecasting demand, calculating staffing needs, and creating duty rosters.

Customer Relations: Handling guest feedback and complaints, and implementing service recovery procedures.

Technology in F&B: Introduction to POS (Point of Sale) systems for order taking, billing, and generating management reports.

Basics of Marketing: Understanding the 4 Ps of Marketing as applied to restaurant operations.


 

 Program Conclusion

 

The diploma concludes with rigorous Practical Exams and often includes a mandatory Industrial Exposure Training (IET) or Internship (typically 3 to 6 months) to provide real-world managerial experience.